Professional advice and support for Gloucestershire's communities
Gloucestershire Rural
Community Council

Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of our cookie policy (see below) when you first visit our website.

2. Credit

2.1 This document was created using a template from SEQ Legal (

3. Collecting personal information

3.1 We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(c) information contained in or relating to any communication that you send to use or send through our website (including your name, telephone number, email address, the communication content and metadata associated with the communication; and

(d) any other personal information that you choose to send us.

3.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

(a) administer our website and business;

(b) send you email notifications that you have specifically requested;

(c) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(d) deal with enquiries and complaints made by or about you relating to our website.

4.3 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

5. Disclosing personal information

5.1 We may disclose your personal information to any of our employees or officers insofar as reasonably necessary for the purposes set out in this policy.

5.2 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

5.3 Except as provided in this policy, we will not provide your personal information to third parties.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and 

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) the payment of a fee (currently fixed at £10);

(b) your full name and contact details, together with your relationship with GRCC (e.g. former/current member of staff; trustee or other volunteer; service user; and timescales involved); and

(c) the supply of appropriate evidence of your identity (for this purpose the following forms of ID will be accepted: passport, birth certificate or driving license).

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

12. Data protection registration

12.1 We are registered as a data controller with the UK Information Commissioner's Office.

12.2 Our data protection registration number is Z1653304

13. Our details

13.1 This website is owned and operated by GRCC.

13.2 GRCC is a registered charity (number 1054282) and a Limited Company (number 3181755)

13.3 Our principal place of business is at Community House, 15 College Green, Gloucester GL1 2LZ

13.4 Our contact details can be found here.

Cookies Policy

What are cookies?

A 'cookie' is a small piece of text stored on your computer, phone or whatever device you use to surf the Internet.  Cookies have many uses, but fundamentally they are used to store information about you on your computer, or to help provide a service that you request.

How are cookies used on

The cookies we use at GRCC are there to enhance your experience of the site, or to allow you to perform the services you require.  We do not use cookies to store information that identifies you as an individual, or pass information recorded in cookies to others.  The table below lists the types of cookies used on the GRCC website.

What can you do?

We encourage you to accept the cookies we serve.  Alternatively, you can amend your web browser settings to prevent cookies, but this might affect your use and the functionality of this site and some features will not work if cookies are turned off or restricted.

To find out more about managing cookies on your device, please refer to

We use Google Analytics cookies (_utma, _utmb, _utmc, _utmz) to hold information about your visit to our site.  This helps us better identify those services that matter to you.  If you do not wish us to do this, you may either remove these cookies, or opt out of the Analytics service by installing an add-on for your browser.  This can be found at

A guide to commonly used cookies

Session Cookies Session Cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages.  They are usually removed when the browser is closed.
Persistent Cookies Persistent Cookies are used to store user preferences.  These changes make the site easier to navigate and/or lets users leave a part of the user's "personality" at the site.  These cookies expire after a certain period, or can be removed manually.
First Party Cookies issued from the site you are visiting.  We use a number of suppliers to provide the services we offer, but the majority of cookies we place on your machine fall under this category.
Third Party Cookies issued that are different from the site you are visiting e.g. a Twitter or Facebook feed on a page.


What cookies are used on

Cookie Name Cookie Description Cookie Type/Length


Determining Visitor Session
Contains a unique visitor identifier
30 minutes from set/update
_utma Identifying Unique Visitors
Contains a unique visitor identifier
2 years from set/update
_utmz Tracking Traffic Sources and Navigation
Contains traffic source and information about referring keyword on website
6 months from set/update
_qca Determining Visitor Session
Contains a unique visitor identifier
5 years from set/update
sid Identifying Unique Visitors
Contains a unique visitor identifier
1 week from set/update